Privacy Policy

For Captured by Janette

Effective Date: 15 May 2026

Welcome to Captured by Janette. Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about services, complete a booking form, respond to advertisements, or interact with us through social media platforms including Facebook and Instagram.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Captured by Janette is a Sunshine Coast photography business specialising in maternity, newborn, family, engagement and lifestyle photography sessions.

For any privacy-related enquiries, you can contact:

Captured by Janette
Sunshine Coast, Queensland, Australia
Email: janette.kersnovske@gmail.com
Website: www.capturedbyjanette.com.au

2. What Information We Collect

We may collect personal information including:

Your name
Email address
Phone number
Session preferences
Due dates or children’s ages (where relevant to bookings)
Billing and payment information
Social media usernames
Information submitted through contact forms, Meta lead forms, booking forms or questionnaires
Website usage data through cookies and analytics tools

We may also collect photographs and session-related information provided voluntarily by clients.

3. How We Collect Information

Your information may be collected when you:

Submit a contact form on our website
Complete a Meta/Facebook/Instagram lead form
Book a session
Subscribe to marketing communications
Contact us via email, social media or messaging platforms
Use our website

We may also receive information from advertising platforms including Meta Platforms when you interact with our advertisements.

4. How We Use Your Information

We use your information to:

Respond to enquiries
Manage bookings and photography sessions
Deliver galleries and photography services
Process invoices and payments
Send session information and updates
Improve our website, marketing and customer experience
Run advertising campaigns and measure their performance
Send promotional offers or updates where you have consented

We will only use your information for purposes reasonably related to our photography business.

5. Advertising & Analytics

We may use advertising and analytics tools including:

Meta/Facebook Ads
Instagram Ads
Google Analytics
Meta Pixel or similar tracking technologies

These tools may collect information about website visits, ad interactions and browsing behaviour to help us improve advertising performance and provide more relevant content.

You can control cookie preferences through your browser settings.

For more information, please refer to:

6. Sharing Your Information

We do not sell your personal information.

Your information may be shared with trusted third-party services only where necessary to operate our business, including:

Website hosting providers
Online gallery providers such as Pixieset
Payment processors
Email and marketing platforms
Advertising and analytics providers

These providers are responsible for maintaining their own privacy and security practices.

7. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Photography Images & Social Media

With client permission and in accordance with your photography agreement, selected images may be shared on our website, portfolio, blog or social media platforms for promotional purposes.

Clients may request that images remain private and not be shared publicly.

9. Access & Correction

You may request access to the personal information we hold about you and request corrections if required.

To do so, please contact us using the details above.

10. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.

You may disable cookies through your browser settings, however some website features may not function correctly.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Captured by Janette
📧 janette.kersnovske@gmail.com
🌿 Sunshine Coast, Queensland
🌐 www.capturedbyjanette.com.au